Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Saturday, December 14, 2013

Flooring Matters

"Oh, just ignore the carpet.  We are going to get different flooring for this room".


My new favorite comment during a color consultation!

As a small business owner I know the importance of business networking, so I joined a local Chamber of Commerce a couple of years ago and the benefits are starting to return on my investment.  From a gracious invitation from an established and trustworthy #flooring store owner, I have teamed up with Carpet One/Modern Floors, Walled Lake to help my #color consulting clients find the perfect floor to help their perfect paint color complete the project in their home or business.  


Hard surface flooring


Don't be fooled by offers for 'free' padding or 'free' installation.  Nothing is free, but a trustworthy, established business will work with each client to make sure the products quoted will meet the client's project scope and budget.  I treat each of my client's flooring search as if it were my own so I will not sell them short.  I will look out for their best interest and go through a process of elimination of sorts to find the perfect floor from one store.

Caribbean Mist
There are so many flooring products out there from reputable companies with many price points and specific characteristics.  Carpet One // Modern Floors Walled Lake has access to many manufactures and has the buying power of a big network while remaining locally owned, so you can shop local AND get competitive pricing for your new flooring.

Considering new flooring?  Call me and we will see how we can get you a new floor 'from inspiration to installation'.  

Best,
Jill J. Wallace

Monday, January 21, 2013

Thank You! Best of Houzz 2013 Award

Extremely excited and pleasantly surprised today to find out I have earned the 2013 Best of Houzz award for Customer Satisfaction!  

The "Annual Survey and Analysis of Community of 11 Million Monthly Users Reveals Top-Rated Professionals and Design Trends".  The Houzz community rated me as one of the designers at the highest level of customer satisfaction. 




Please read the press release Houzz sent to me:


Color Redesign of West Bloomfield, MI Receives
Houzz’s 2013 ‘Best Of Houzz’ Award

Annual Survey and Analysis of 11 Million Monthly Users
 Reveals Top-Rated U.S. Professionals

West Bloomfield, MI  --  January 21, 2013 – Color Redesign of West Bloomfield, MI has been awarded  “Best Of Houzz” 2013 by Houzz, the leading online platform for residential remodeling and design.  The 6 year old Color and Redesign company was chosen by the more than 11 million monthly users that comprise the Houzz community.

The Houzz “Best Of Houzz” award for 2013 is given in two categories: Customer Satisfaction and Design. Customer Satisfaction award winners are based on homeowner members who rated their experience working with remodeling professionals in 12 categories ranging from architects, and interior designers to contractors and other residential remodeling professionalsDesign award winners’ work was the most popular among the community of 11 million monthly users, also known as “Houzzers,” who saved more than 124 million professional images of home interiors and exteriors to their personal ideabooks via the Houzz site, iPad/iPhone app and Android app.

Making Color Personal
“Houzz provides homeowners with an in-depth, 360-degree view of building, remodeling and design professionals through images of their work, reviews and an opportunity to interact with them directly in the Houzz community,” said Liza Hausman, vice president of community. “We’re delighted to recognize Jill J. Wallace among our “Best Of” professionals for exceptional customer service as judged by our community of homeowners and design enthusiasts who are actively remodeling and decorating their homes.”

With Houzz, homeowners can identify not only the top-rated professionals like Jill J. Wallace, but also those whose work matches their own aspirations for their home. Homeowners can also evaluate professionals by contacting them directly on the Houzz platform, asking questions about their work and evaluating their responses to questions from others in the Houzz community.


About Jill J. Wallace
Jill J. Wallace’s expertise is in residential and commercial color, organizing techniques and redesign.  She leads her clients through the color choice process for new construction, renovation and blank spaces.

Jill earned her Marketing degree from Oakland University, Rochester, MI.  Using her 20+ years of business experience, customer service skills and continued training in color theory and knowledge Jill works closely with her clients to help her motto ~Making Color Personal~ become a tangible client result.

About Houzz
Houzz (www.houzz.com) is a leading online platform for home remodeling, providing inspiration, information, ‘advice and support for homeowners and home improvement professionals through its website and mobile applications. Houzz features the largest residential design database in the world, articles written by design experts, product recommendations, a vibrant community powered by social tools, and information on more than 1.5 million remodeling and design professionals worldwide who can help turn ideas into reality. @houzz_inc

Have you stopped by Houzz lately?